Marketing Director

How Social Media startups are hurting my friends

Original By: bootload. Licensed under Creative Commons.
There are lots of young people coming up with great skills. They are tenacious, technically savvy, willing to work for less than established people and highly aware of emerging trends. These individuals also possess a feeling that they can make a difference, change the world and be successful. These qualities make them the perfect candidates to help launch the newest social network or bookmarking tool that is going to take the world by storm and be the next Facebook or Digg.

Sadly, there already is a Facebook and a Digg and hundreds of other variations. Unless you have big backers and/or a niche market that is in serious need of it's own social network your idea is extremely unlikely to succeed. The sheer number of 'companies' launching as social networking or bookmarking sites is reaching into the tens of thousands. How many will be successful? Maybe none, maybe one. Now I know that your social network is better, faster, cooler and more versatile than Facebook but that doesn't mean people will use it. The trend that I have been noticing lately is that people don't want to login to another site to access yet another network they have to put time into the benefit; people are already spread to thin.

"Working at a startup is a valuable experience, and making mistakes earlier in your career will save you later on. Even if the social media startup fails miserably, you have learned valuable lessons that will make your future ventures more likely to succeed." -Anoop

Anoop is so right on that and don't get me wrong start-ups are a good things especially when planned properly, not just around an idea but around a business model where revenue is a real thing, not something that will come. How are start-up leaders going to pay their employees? That's the problem; often they don't. Young people like the idea of equity but equity in something worth nothing is worth, well, nothing. Whether it's for equity or as an intern these newly minted technology and programmer masterminds are often being used as 'slave' labour.
By: MotivatedPhotos.com
So how are these social media start-ups hurting my friends? Well by not paying them a real wage is one way. Another way is by locking them into a project which may result in them missing out on real opportunities to build their careers with companies who actually make more revenue that they have expenses. Selling my peers the dream of millions of dollars from your awesome startup bookspotmark.com is the same line that was fed to big Wall Street investors in the years before the original dot com bubble. I am happy to coin this new phenomenon "dot com bust 2.0". That is exactly what it is. There is good reason that VCs are now steering away from risky social media startups.

If you are or know a talented young person drawn in by this new startup model be warned or warn those you know. Any startup without a marketing plan or an inkling of where revenue will come from should be avoided. Below is an image including a number of logos from recent startups in the technology space. The ones crossed with a pink X no longer exist and there are thousands more to come.


What are your feelings on this? Do you have personal experience? Any good experiences? Please share.

3 easy steps to make your Blogger blog a Website

By: Scott Beale Laughing Squid. Remixed under Creative Commons License.
There are so many things to write about and so little time to write. Today I thought I would tell you about how I use Blogger as a website builder and CMS (Content Management Systems) solution. We live in a WordPress world. WordPress represents 56% of all blogs and Blogger 29%. The way I see it there is a graduated system of ease of use and capabilities that goes something like this: WordPress.com to Blogger.com to WordPress.org, but this post isn't about that battle. It's about how you can turn a free blogger blog into a fully functional web page like my page or this. There are a lot of great tools out there to help you get started with and improve your website and presence. Here's one that's great for newbies.

The 3 steps are explained in detail below but here they are if you are wondering what they are:
  1. Eliminate the Blogger Navbar
  2. Add a Favicon
  3. Use a custom URL
1. Eliminate the Blogger NavBar

The first thing that needs to go on Blogger is the top navbar which you can see above. The way to get rid of this is quite simple. First open the "Design" tab in Blogger then the "Edit HTML" tab (as seen below). Be sure to check the "Expand Widget Templates" box.


Ok now open the find on page feature of your browser. Find this text string: "]]>" you should find two of them. On the line just before the first ]]> add this: "#navbar { display: none; }". It should look like this:
Now click "Save Template" at the bottom and Voila! The nav bar is gone!

2. Adding a Favicon
A favicon is a cool little thing. What is it? Check out your browser's address bar or the tab right now and you should see a little icon I made in Paint that is a red KE and a light blue background with an outline unless you are using Safari which sometimes mucks up favicons. On a tabbed browser these are seen on the tabs. Ever wonder how to get one? Wonder no longer.

First you need to decide on an image. It can be anything but remember it's going to be tiny (16 x 16 pixels) so make sure it is visible and means something. You can use Paint, Photoshop or Gimp to create an image that is 16 x 16. In some instructions that's all you have to do but sometimes the image needs to be converted to a format called ".ico".

To do that simply download Imagicon for PC or Favicon Generator for Mac both are free software. Open your image in this program and save it as a 16x16 .ico file. Now that you have your favicon it's time to get it uploaded and in use.

To upload the photo simply open up a new blog post or any post and click the "insert image" button and upload the image. Once the image is uploaded you can delete it from the post as it is now in your Picasa web album that's associated with your blog. Now click the "Insert Image" button again. This time click "From Picasa Web Albums" the image you uploaded should appear right there. Right click it and copy image URL.

Copy the text below this and replace 'IMAGE URL' with the URL of your image from above.

<link href="IMAGE URL" rel="shortcut icon" type="image/vnd.microsoft.icon/"/>

Take this finished snippet of text which should now look something like this:

<link href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiDGs0nqYZjqc-ZvwEj4KlAnznCQnETJvAwDX80cqqBmBJuOPUCxTn0VIfCx-BXGM8Dca2XcaT_ufKhQHvHDCeyWs0KbHqZDJ5hZAj59Ta1ID_1Qn5vQkGZ_oxgbaMHlAIdTB12hvh7LQ2R/s104/muffinman.PNG" rel="shortcut icon" type="image/vnd.microsoft.icon/"/>

Now open up the HTML of your blog again and expand the templates widgets by making sure the box is checked. This time use the Find on page feature to find: "/head". Now just before this place your snippet of text as above. Now save the template and Voila! Your blog has a favicon!

3. Use a custom URL
The last and most important thing for your website is that it has it's own URL or web address like kempedmonds.com. This part if super easy but cost $10/year. Go into blogger and go to the "Settings" tab then the "Publishing" tab then click on "Custom Domain". This will take you through the process of registering your custom domain. Make sure to forward your naked domain (kempedmonds.com) to your full domain (www.kempedmonds.com) to ensure that people get to your site as Blogger won't show your content on a naked domain (kempedmonds.com)

That's it! It's quite simple to setup a blogger blog in the same fashion as a website especially now with Blogger's addition of the pages feature which can give you custom tabs/pages within your site. Remember to link back and tell your friends about this tool as it makes managing a simple site a lot easier and a lot cheaper.

Drop me a line with questions about how this works or you are having trouble kempedmonds at gmail.com

Facebook Advertising: Beyond the Click

In the last 12 months Facebook has pushed past Fox media and Yahoo! Sites to serve the most display ads on its website to US users, according to new data from comScore. Even with the privacy issues Facebook is still THE social network for the majority of users and will hit 500 million users sometime in the next few weeks (See: CEO Zuckerberg's Post). A few months back I posted about what information advertisers receive about users from Facebook.
Monthly Unique Visitors -comscore.com
Facebook's new developments (Open Graph API, like buttons and recommendations: check the right hand sidebar for examples) cost money. Why do people continue to wonder why their information is less private and why Facebook continues to make the changes it does (See: Facebook does what's good for Facebook). Facebook is a business providing a free service to users it has to make money somehow. Your data is a major part of that.

eMarketer has predicted a 39%increase in ad spend on Facebook in 2010. This maybe an underestimate considering the vast increase in users globally engaged with Facebook. I believe in Facebook advertising for a few reasons:

  • It offers unparalleled targeting for niche advertising
  • It provides rich data about audience behaviour 
  • It builds brand awareness
  • It offers reasonable CPC rates and measurable CTR
For advertisers Facebook ads provide a lot of market intelligence about the size of the target market on Facebook even before an ad order is placed. In my opinion the real value in Facebook advertising isn't the click throughs. The more I look into Facebook advertising the more diverse benefits I have discovered for advertisers beyond the click.

5 Reasons to use Facebook Advertising
Advertising on the web is growing increasingly complex and diverse. From pre-roll ad spots on WebTV to Interactive web overlays, Facebook campaigns and social experiments the landscape of advertising on the web is changing quickly. Attention is the new currency but what are the new billboards on the social web? Facebook ads of course. Here are my top five reasons to put up yours:


Incredible Targeting
Facebook's targeting system is good and getting better. It recently added more cities and broke down large cities into their suburban parts. You can also target 'friends of fans' if you have a page. This posts your ad with a reference to someone who the target knows who already 'likes' (this is the new word for being a fan) your page.


Exposure is 'Free' with CPC
On Facebook you can choose between cost-per-click (CPC) advertising or cost-per-mille (CPM) or a thousand impressions. When you choose CPC there are many things you can do to improve the value you receive from the ads. If you are a known brand use a logo and not a picture, this will leverage your brand power and cut through the spammy ads. If you are advertising an event be sure to include all pertinent info: what, when, where and how much to ensure that people who can't or won't attend don't click the ad, more on that another time. 

I also recommend adding a custom shortened link to the end of your ad copy so that people can check your link later if they want, this will not cost you anything. I have never used CPM as I don't believe it provides enough value for brands that aren't huge. I have heard evidence both ways on CPM.


Great Information about clickers
Facebook will tell you the age and sex of the people who saw your ad and clicked it as well. They also provide information about what clickers favourite Books, TV, Music and Movies are as you can see in another post. If you use bit.ly or j.mp to shorten your destination link it will tell you what Facebook app, page or profile people were browsing when they clicked your ad. This includes more information than Facebook would like to give advertisers. Take a look: 






This is a tiny portion of that list and if you have the chance check out someone else's campaign results to get the full picture. You can see the data for anyone's j.mp or bit.ly link by adding + to the end of it (IE: http://j.mp/kmay20 > http://j.mp/kmay20+).


Build Brand Awareness
Facebook ads (CPC) increase brand awareness even when people don't click. When I talk to students I often ask how many of them have read a Facebook ad and not clicked it and the vast majority put up their hands. Ask yourself the same question and don't ask yourself if you ever read one ask yourself if you've even 'seen' one. This is how Facebook ads operate like a social billboard. When people see just your brand or logo on Facebook that increases awareness in the minds of the audience. This is key because people aren't in a buying frame of mind when they use Facebook but you still want your brand to remain top of mind when that audience turns to Google when they're ready to buy.


Leverage your Page "Friends of Fans"
I talked about this a little off the top but this may be one of the most effective tools for leveraging your brand's connections. Check Facebook Ad reports which can give you audience and responder information that offer insights both into general user tendencies(the younger they are the more often they click) and the specific tendencies of your market. For example when my ads target 'friends of fans' Men 35-44 have a click through ratio (CTR) that is five times higher when not targeting 'friends of fans'.


Make sure you are using Google Analytics or other web analytics to track the behaviour of the people you drive from Facebook to your website. A great easy way to do that is to build a Google URL then shorten it then use it in your FB ad and finally track visitors with j.mp and Google Analytics.

I wanted to add some final insights from my Facebook advertising experiences. Sending someone from an ad to a Facebook page or event is more successful than sending them to a generic webpage. Create a custom landing page on your site if you are planning to spend $1000+. Try Facebook advertising with variations in ad copy, ad image and targeting and you can discover a lot of information about your target audience habits, likes and dislikes.
On Facebook targeting younger users will raise long term awareness but cost a lot in the short term as younger consumers often lack the MAD(Money, authority, desire) to buy or convert. When this group makes up 40% of impressions and clicks things can get costly. Easily try a fix by adjusting the ad targeting to an older demographic. 

Join competitors Fan pages, the bigger the better. Then take note of which items receive the most community engagement. Is it deals? Ideas? Advice? Use this and test what works on your page by watching to see what types of content your audience engages with. 

Lastly, by searching through the sea of public data on facebook for brand, competitor and market chatter valuable market and competitive intelligence can be found. All of this takes time and experience. Analysts of consumer behaviour and people who understand how to read the rich data that is delivered by Facebook and others will find major benefits. What do you think? Should this have been more than one blog post?